Under your brand
Your brand at the kerb. Our operation behind it.
Local market execution under a partner's brand, with the communication boundary agreed in advance and the operating picture shared with you.
For transportation companies, DMCs, hotels and FBOs.
Part of Partners & Affiliates · all services
What this service handles
White-label is affiliate fulfilment with the brand question settled properly. The passenger experiences your company; the vehicle, the chauffeur and the dispatch are ours; and what the passenger sees, hears and is told is decided before the first trip rather than improvised by a driver.
That boundary is the whole product. Masked communication means nobody exchanges numbers. Service standards, greeting language, vehicle presentation and escalation routes are agreed as part of setting the relationship up.
It is how a national brand covers Chicago without a Chicago fleet, and how a local operator covers a client who has just booked something outside their capability.
Typical movement
- Relationship set up Brand, standards, communication boundary, escalation
- Work received Individually or as a programme
- Executed under your brand Passenger experiences your company
- Operating picture shared Assignments and progress visible to you
- Settled on account Rather than trip by trip
Who uses this service
- National and multi-market transportation brands
- Limousine companies without local fleet
- Travel management companies
- DMCs and event agencies
- Corporate travel programmes
- Technology platforms needing local supply
How VaultPac coordinates it
Every booking is a trip. A trip carries trip services, and each service breaks into the individual movements that actually have to happen — which is why the people and the bags do not have to travel the same way.
- Trip
- Trip services
- Individual movements
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Affiliate & operator network
Vetted operators take work through the provider application, with their own view of the movements they hold.
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Operator assignment
Movements assigned to a specific operator and vehicle, with the assignment visible to dispatch throughout.
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Masked communication
Passenger and chauffeur reach each other without either holding the other's number.
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Dispatch monitoring
Every movement on one board while it runs, so a late arrival is seen rather than reported.
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Account billing
Charges belong to an account rather than to a single booking, so one programme can carry several contacts, cards and cost centres.
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Trip → Trip Services → Movements
One trip holds every service on it, and each service breaks into the individual movements that have to happen. A single booking can carry people and bags on different vehicles and different clocks without becoming two bookings.
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Multiple vehicles
Several vehicles on one itinerary, each with its own assignment, timing and passenger list.
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Luggage movement
Bags booked as their own movement, with their own route, their own timing and their own proof.
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Changes during the trip
Times, stops, vehicles and passenger counts can change after a trip has started without rebooking it.
What runs this movement
Assignment reads the passenger count and the bag count, so the vehicle that arrives fits both. Larger movements run several.
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Executive sedan
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SUV
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Sprinter
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Motorcoach
Why VaultPac for this
- The communication boundary is set up front rather than left to a chauffeur's judgement.
- You get the operating picture, which is what white-label arrangements usually withhold.
- Passenger and luggage movements both available under the same brand arrangement.
- Account settlement rather than per-trip invoicing.
The operating experience behind VaultPac
White-label execution for partner brands was an established pattern in the transportation operation behind VaultPac, including sustained relationships where the passenger only ever saw the partner's name.
VaultPac was built by transportation operators. Where this site describes earlier work, that work was performed by Chicago Limousine — the transportation operation behind VaultPac — and not by VaultPac itself.
Questions
What does the passenger see?
Whatever is agreed. Greeting language, vehicle presentation and what the chauffeur says about who they work for are all part of the arrangement rather than left to chance.
Who does the passenger call if something goes wrong?
Also agreed in advance. Some partners want the escalation to come to them, some want us to handle it and report. Both work, but it is decided before the first trip.
Next step
Plan white-label fulfilment with us
Tell us the shape of the movement — dates, numbers, where it starts and where it has to end. We come back with an operating plan and a price, not a form letter.