Trackable referrals
A referral you can follow rather than hand over
QR and link-based booking for concierge desks, so a recommendation is attributed to the property and its outcome is visible.
For transportation companies, DMCs, hotels and FBOs.
What this service handles
The ordinary concierge referral disappears the moment it is made. A card is handed over, a guest may or may not book, and nobody at the desk knows which.
A referral link or QR code ties the booking back to the property. The desk can see that the recommendation converted, the guest gets the property's arrangement rather than a public price, and the relationship is measurable rather than assumed.
It is the lightest way for a property to start with VaultPac — no account setup, no commitment, just a route that carries attribution.
Typical movement
- Property issued a referral route Link or QR code
- Guest books through it Carrying the property's attribution
- Service runs Under the property's arrangement
- Attribution recorded The desk can see the outcome
Who uses this service
- Concierge desks
- Front office teams
- Boutique and independent hotels
- Serviced apartments
- Property management companies
How VaultPac coordinates it
Every booking is a trip. A trip carries trip services, and each service breaks into the individual movements that actually have to happen — which is why the people and the bags do not have to travel the same way.
- Trip
- Trip services
- Individual movements
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Passenger movement
Sedan, SUV, Sprinter, minibus and coach movements priced and dispatched by the transportation engine.
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Luggage movement
Bags booked as their own movement, with their own route, their own timing and their own proof.
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Dispatch monitoring
Every movement on one board while it runs, so a late arrival is seen rather than reported.
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Account billing
Charges belong to an account rather than to a single booking, so one programme can carry several contacts, cards and cost centres.
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Trip → Trip Services → Movements
One trip holds every service on it, and each service breaks into the individual movements that have to happen. A single booking can carry people and bags on different vehicles and different clocks without becoming two bookings.
What runs this movement
Assignment reads the passenger count and the bag count, so the vehicle that arrives fits both. Larger movements run several.
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Executive sedan
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SUV
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Cargo vehicle
Why VaultPac for this
- Referrals carry attribution instead of vanishing at the desk.
- Guests reach the property's arrangement rather than a public price.
- No account setup required to start.
Questions
Does the desk need an account?
No. A referral route works on its own, and an account can follow later if the volume justifies it.
Next step
Plan concierge referral with us
Tell us the shape of the movement — dates, numbers, where it starts and where it has to end. We come back with an operating plan and a price, not a form letter.