High-touch

When the movement has to be invisible

Passenger, luggage, greeter, standby and as-directed service coordinated so the guest experiences a car and nothing else.

Available on request

Priced on the programme, not on a per-trip guess.

Part of Corporate & Executive · all services

What this service handles

VIP work is not a better vehicle. It is the removal of every decision the passenger would otherwise have to make: where to meet, what happens to the bags, whether the car will be there when the dinner runs long, who to call if it is not.

VaultPac assembles that from parts that already exist — a greeter recorded on the movement, luggage on its own route, as-directed hours rather than a pickup time, dispatch holding the whole day — and puts one coordinator in front of it.

The operating history behind VaultPac includes a long run of this kind of work, which is where the operating assumptions on this page come from.

Operational diagramA week on one account — scheduled movements, and the long as-directed day that runs through the middle of it.

Typical movement

  1. Greeter at the arrival Terminal or FBO, recorded on the movement
  2. Luggage routed separately To the hotel or residence
  3. Vehicle on as-directed hours Rather than a pickup time that will move
  4. Evening and late movements Re-timed on the board as the day runs
  5. Departure handled the same way Worked back from the flight

Who uses this service

  • Private clients and family offices
  • Executive assistants to senior principals
  • Hotels and concierges with VIP guests
  • Entertainment and talent representatives
  • Corporate hosts with visiting principals
  • Event organisers with headline guests

How VaultPac coordinates it

Every booking is a trip. A trip carries trip services, and each service breaks into the individual movements that actually have to happen — which is why the people and the bags do not have to travel the same way.

  1. Trip
  2. Trip services
  3. Individual movements
  • Passenger movement

    Sedan, SUV, Sprinter, minibus and coach movements priced and dispatched by the transportation engine.

  • Meet & greet

    A greeter recorded on the movement itself, so dispatch knows the handoff is staffed and not assumed.

  • Luggage movement

    Bags booked as their own movement, with their own route, their own timing and their own proof.

  • Trip → Trip Services → Movements

    One trip holds every service on it, and each service breaks into the individual movements that have to happen. A single booking can carry people and bags on different vehicles and different clocks without becoming two bookings.

  • Changes during the trip

    Times, stops, vehicles and passenger counts can change after a trip has started without rebooking it.

  • Dispatch monitoring

    Every movement on one board while it runs, so a late arrival is seen rather than reported.

  • Masked communication

    Passenger and chauffeur reach each other without either holding the other's number.

  • Operator assignment

    Movements assigned to a specific operator and vehicle, with the assignment visible to dispatch throughout.

What runs this movement

Assignment reads the passenger count and the bag count, so the vehicle that arrives fits both. Larger movements run several.

  • Black executive sedan Executive sedan
  • Black executive SUV SUV
  • Black Mercedes-Benz Sprinter van Sprinter

Why VaultPac for this

  • The guest experiences one car; the coordination behind it is four movements on one trip.
  • As-directed hours rather than a time that will need renegotiating.
  • Masked communication, so the chauffeur and the principal reach each other without exchanging numbers.
  • Luggage under custody rather than in the boot of a car that is going somewhere else.

The operating experience behind VaultPac

The operating background behind VaultPac includes extended VIP and as-directed assignments — long-duration days where the vehicle and chauffeur stayed with a principal rather than running scheduled legs.

VaultPac was built by transportation operators. Where this site describes earlier work, that work was performed by Chicago Limousine — the transportation operation behind VaultPac — and not by VaultPac itself.

Questions

Do you provide security personnel?

Not ourselves. Where protection is required it is provided by licensed, security-qualified partners and coordinated alongside the transportation — VaultPac supplies the movement, not the protection.

Can the arrangement stay confidential?

Passenger and chauffeur reach each other through masked communication rather than exchanging numbers, and movement detail is visible to the desk and the assigned operator rather than broadcast. Anything beyond that is agreed specifically.

Next step

Plan vip transportation with us

Tell us the shape of the movement — dates, numbers, where it starts and where it has to end. We come back with an operating plan and a price, not a form letter.

An email address or a phone number, so we can reply.

or call (312) 584-2701

Questions? Call us (312) 584-2701